Privacy Policy

LET’S COPILOT – Privacy Policy
Effective Date: 13-11-2024

Introduction

This privacy policy explains how information about you is collected, used, and disclosed by Let’s Copilot B.V. (“we,” “us,” or “our”) when you use our application (the “Services”), or when you otherwise interact with us.

Information We Collect

We collect the following information of you, while using the Services:

  • Personal Information: 
    When registering/signing-up, we collect your User Data, user_pseudo_id, Country of residence, your city of residence, a unique user_id, a unique tenant_id, and your device id. We collect certain payment and billing information when you register for certain paid Services. This includes payment card details, which we collect via secure payment processing services. These are only considered personal information, in case the cardholder is not a company.
  • Usage Data includes device information, IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • Other information: 
    We store any communication between you and us, for example when you request our support or additional services.

How We Use Your Information

We use the information we collect to:

  • Provide, deliver, maintain, and improve the Services, based on our contract with you or your employer.
  • Respond to your comments, questions, and requests, and provide customer service at your request.
  • Send you technical notices, updates, security alerts, and support and administrative messages in order to comply with the contract we have with you or your employer.
  • Communicate with you about products, services, offers, promotions, rewards, and events we offer, and provide news and information we think will be of interest to you, if you have given us your consent.
  • Personalize and improve the Services and provide content or features that match user profiles or interests, based on your consent.
  • Monitor and analyze trends, usage, and activities in connection with the Services, for our legitimate interest for enhancing the Services.
  • For invoicing and payment options in order to conclude the contract with you.

Sharing of Information

We may share or transfer information we collect or receive about you as follows or as otherwise described in this privacy policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • If we believe your actions are inconsistent with the spirit or language of our terms of service or other user agreements or policies, or to protect the rights, property, and safety of us or others.
  • With your consent or at your direction, including if we notify you through the Services that the information you provide will be shared in a particular manner and you then provide such information.
  • We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

AI Statement

The AI used within Let’s Copilot serves the following purposes:

  • Powers an AI-based onboarding dialog (textual) that is used to understand the user’s job tasks and experience with Microsoft products
  • Personalization of the types and content of the lessons that the user gets
  • Powers an AI chatbot (textual) that allows the user to ask for help on the use of MS Copilot

Use of Let’s Copilot that utilizes Azure OpenAI is subject to Microsoft terms applicable to the Azure OpenAI service (code of conduct, limited access, data privacy (code of conduct, limited access, data privacy and other such terms).

Your prompts (inputs) and completions (outputs), your embeddings, and your training data:

  • are NOT available to other customers.
  • are NOT available to OpenAI.
  • are NOT used to improve OpenAI models.
  • are NOT used to train, retrain, or improve Azure OpenAI Service foundation models.
  • are NOT used to improve any Microsoft or 3rd party products or services without your permission or instruction.
  • Your fine-tuned Azure OpenAI models are available exclusively for your use.

The Azure OpenAI Service is operated by Microsoft as an Azure service; Microsoft hosts the OpenAI models in Microsoft’s Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API).

Security

We take all necessary precautions, as well as the appropriate organizational and technical measures, to maintain the security, integrity, and confidentiality of your personal data, and in particular to prevent it from being deformed or damaged and to prevent any unauthorized third party from accessing it. For example, the Service can only be accessed by using login-credentials and any communications therein are encrypted.

Your Choices

You can delete your account at any time, . You can also request that we update, correct, or delete your account at any time by contacting us at [info@letscopilot.com]. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. All rights reserved.

Your Rights

For questions about how we handle your personal data or questions about your privacy rights, you can always contact us using the details below. You can also send us a request to view, modify, or delete this data. Additionally, you can request a data export. You can also indicate that you want us to restrict the processing of personal data while we consider your objection to a particular processing.

Data Protection Authority

Of course, we are happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) against these data processing activities. You can contact the Data Protection Authority for this.

Personal Data Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Personal Data Authority against such processing of personal data. You can contact the Personal Data Authority for this purpose.

Contact Us

For questions about how we handle your personal data or questions regarding your privacy rights, please contact us at info@letscopilot.com, via the Get in Touch button at the top of the page, or using the following contact details: 

Name: Kasper van Velzen
Telephone number: +31 6 55 03 00 37
Email: K.vanvelzen@letscopilot.com